FREQUENTLY ASKED QUESTIONS
Before we
break ground.
What to know about planning your project, contacting On-Site, and caring for a septic system.
What kinds of projects can I ask about?
Septic systems, drain fields, excavation, land clearing, grading, trenching, sewer connections, underground utilities, and commercial stormwater infrastructure. We work with homeowners, property owners, contractors, engineers, and other professionals.
What should I have ready for an estimate?
The property location, a description of the work, your target timing, and any existing plans or septic records. Site access, soil conditions, materials, and the scope of work affect an estimate.
Does the form book an appointment?
No. A request starts a conversation about your project. Scope, availability, and timing need to be confirmed directly.
Where does On-Site work?
On-Site Septic & Excavation is based in Salem, Oregon, and serves Linn, Benton, Lane, Polk, Marion, and Yamhill counties. Call (503) 362-7000 to discuss your property and project.
How should I plan septic maintenance?
Keep your installation and service records, and ask a qualified provider about a schedule for your system. The EPA care guide on our Resources page explains general maintenance considerations.
Can I use this form for an emergency?
For urgent help, call (503) 362-7000 to check current availability. This form is not emergency dispatch, and no immediate response is guaranteed.
YOUR NEXT PROJECT STARTS HERE